Return & Refund Policy

At Hub99Wholesale, we maintain strict quality checks before dispatching every order. Please read our policy carefully before placing an order.

No Return & No Refund Policy

We do not accept returns, exchanges, or refunds once the order is delivered.

Exceptions

A refund or replacement will only be provided if:

- The customer receives a wrong product, or

- The product received is defective/damaged.

Mandatory Proof Requirement

To claim a replacement or refund, customers must provide:

- A clear parcel opening video recorded from the beginning without any cuts or edits.

- The video must clearly show the shipping label and the issue with the product.

Claims without a proper parcel opening video will not be accepted under any circumstances.

Claim Time Limit

All issues must be reported within 24 hours of delivery.

Important Notes

- Minor color variations due to lighting or screen settings are not considered defects.

- Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for replacement or refund.

For support regarding wrong or defective products, contact us at:

WhatsApp: +91 90419 40155

By placing an order with Hub99Wholesale, customers agree to this Return & Refund Policy.

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